Last updated: May 1, 2026
1. Introduction
My Cargo (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cargo transportation services or visit our website. Please read this policy carefully.
2. Information We Collect
We collect information you provide directly to us, such as: your name, email address, phone number, and physical address when you register or contact us; shipment details including pickup and delivery addresses, cargo description, and weight; payment information (processed securely through our payment partners); and communications you send us.
3. How We Use Your Information
We use the information we collect to: process and manage your shipments; communicate with you about your cargo status; send service-related notifications; improve our services; comply with legal obligations; prevent fraud and ensure security; and send marketing communications (only with your consent).
4. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with: transportation partners necessary to complete your shipment; payment processors for billing purposes; government authorities when required by law; and service providers who assist us in operating our business, under strict confidentiality agreements.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Shipment records are typically retained for 7 years for legal and business purposes.
7. Your Rights
You have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your information (subject to legal requirements); withdraw consent for marketing communications; and lodge a complaint with the relevant data protection authority.
8. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features on our website.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated date. Your continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at cargomy3@gmail.com or write to us at our registered office address.